Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with HavenSort. We are committed to delivering your home organization products quickly and efficiently.

Order Processing

  • Orders are processed within 1–3 business days after payment is received.
  • Orders are not processed, shipped, or delivered on weekends or holidays.
  • During periods of high order volume, processing times may be slightly delayed.

Shipping Times

Estimated delivery times:

  • United States: 5–12 business days
  • Canada: 7–15 business days
  • International Orders: 10–25 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

We may occasionally offer:

  • Free shipping promotions
  • Discounted shipping rates
  • Limited-time shipping offers

Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information.

Please allow 24–72 hours for tracking information to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided:

  • We are not responsible for packages delivered to the wrong address.
  • Additional shipping fees may apply if an order needs to be reshipped.

Lost or Delayed Packages

If your package appears lost or significantly delayed:

  1. Check your tracking information.
  2. Contact the shipping carrier.
  3. Reach out to our support team for assistance.

While we will do our best to help, HavenSort is not responsible for delays caused by shipping carriers.

Damaged Items

If your order arrives damaged:

  • Contact us within 7 days of delivery.
  • Include your order number and clear photos of the damaged item and packaging.

We will review the issue and work toward a suitable resolution.

International Orders

International customers may be responsible for:

  • Customs duties
  • Import taxes
  • Other fees imposed by local authorities

These charges are not included in the purchase price or shipping cost.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: havensortsupport@gmail.com

We appreciate your business and thank you for choosing HavenSort for your home organization needs.